FAQs

Can I buy my kitchen direct from you?

We manufacture and supply kitchens to independent retailers, builders merchants and house builders. If you are a consumer, please find your nearest retailer who will be happy to discuss your requirements further.

What happens if I have paid a deposit to a retailer who then ceases trading before my kitchen is delivered?

In the unlikely event of this happening we run a Deposit Guarantee Scheme.

This ensures that we will still supply your kitchen furniture at the current manufacturers recommended retail price list, less the deposit paid on furniture, provided the order has been placed with Omega by the retailer and that the amount paid to the retailer does not exceed 50% of the manufacturer's recommended retail price.

How do I order additional units for my kitchen?

To order additional items, please Order Additional Units

Can I order a touch-up paint pot for my painted kitchen?

To a touch up paint pot, please contact your retailer where you purchased your kitchen.

Where can I find my kitchen guarantee terms and conditions?

Our guarantee terms and conditions are found on our individual brand pages.

Become a Retailer

If you would like to become a retail partner, please get in touch.

Depending on the size of your project, there are two ways we can help:

For large scale projects, please visit Omega Contracts.

For smaller projects, please find your nearest retailer who will be able to help you.

Our showroom is open from 10am-2pm Monday to Friday, by appointment only. To book an appointment with our friendly team, please call us on 01405 743333.